Locate the member services-customer service number on the back of your card.
Call your insurance company to check for benefits.
Here are questions to ask:
1. Does my policy cover nutrition counseling and/or medical nutrition therapy?
See if these CPT codes are billable:
• 97802 & 97803
• S9470 (most common for BCBS)
2. What conditions and/or diseases are covered? (ICD-10 Codes)
• Z71.3 Healthy Eating
• E11 Diabetes 2
• E66.9 Obesity
• E78.5- Hyperlipidemia/High Cholesterol
• K58.0/K58.9- IBS
• E28.2- PCOS
• K21.0- GERD
• I10- Hypertension (high blood pressure)
• K90.0- Celiac Disease
• Z91.01- Food Allergy
• R73.09- Abnormal Blood Glucose (Pre-diabetes)
• Find more diagnosis codes to use HERE.
3. What is my cost?
A. Do I have a deductible?
B. Do I have a co-pay?
C. Do I have a coinsurance?
*Often times with preventive counseling, there is no out-of-pocket cost.
4. How many visits do I get?
Please call your insurance to verify how many visits are covered.
Tip: When does my plan renew? January or which month?
5. Is my provider in-network or out-network? Do I have out-of-network benefits? Yes, what percentage if covered?
Here is a list of our providers and their NPI numbers to check if they are in-network with your plan.
My Nutriality: NPI #1669038451
Leah Kuhlmann RDN, NPI # 1750947727
Yalaka Huyette RDN, NPI# 1811348402
Out of Network– No problem! We are happy to bill your insurance even if you only have out-of-network benefits. The cost of the appointment will be collected from you at the time of the visit and you will be issued a refund once we receive payment from the insurance company.
Often times, you will receive a full refund. *Please note that some insurance companies will reimburse you directly.
In-Network– We will bill your insurance directly and will bill you for any deductible, co-pay, or co-insurance that your insurance does not cover.
6. Do I need a referral?
Many plans do not require a referral!!!
However, if you do need a referral, be sure to call your primary care physician to get a referral faxed to us at 636-412-7971. Be sure to follow up with us to ensure that we received it!
7. Where can services be rendered?
Services are rendered using our HIPPA compliant Tele-health platform (over the secured video conference). Finally, now you can talk to our professional from the comfort of your own home, work or office. You don’t need to lose all day getting to us, sitting in the traffic jam, spending money on your gas and paying the babysitter.
Let’s get you scheduled! Book your appointment with one of our professionals.
You will be e-mailed the forms prior to your appointment so please remember to add in your benefits summary that you checked on in Step 1.
For example: how many visits are covered, to which CPT and ICD-10 Code. We can always assist you in contacting the insurance company if you have any questions.